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Driving to the prison

The prison is located off Saville Road in Peterborough and is signposted around the local area. We provide free parking on site for visitors – when approaching the prison you will find the visitor carpark on the right hand side.

Public transport

Bus – Take the Citi 3 bus service from Queensgate Bus Station to West Town. It is then a short walk (approx. 5 minutes) through the park to the prison. View the bus timetable.

Train – Peterborough railway station is located in the city centre, a five minute walk from the bus station. You can either walk round to the bus station (located in the Queensgate shopping centre), or taxis are available outside the station.

Walking – You can walk to the prison from the railway or bus stations in around 30 minutes. On leaving the railway station or bus station make your way towards the Bourges Boulevard dual carriageway that runs through the city centre. Turn left and walk past Waitrose and the Volunteer Fire Station, crossing the bridge over the railway - this is Mayor’s Walk. Continue until you pass the traffic lights then turn right onto Priory Road. When you reach the end of the road, use the pedestrian crossing and follow the path through the park to the prison.

Contacting the prison

HMP YOI Peterborough

Saville Road
Westwood
Peterborough
PE3 7PD

Tel: 01733 217500

Director: Damian Evans
Controller: Hayley Folland

Reporting resident welfare concerns

If you have concerns about the welfare of a resident at HMP Peterborough, please call our confidential Safer Custody service:

01733 217577 (answer phone)

Messages are monitored Monday to Friday by the Safer Prisons team, who will direct your concern to the appropriate team.

You can also contact our Family Matters Team, who are available Monday to Friday on 01733 217500 extn 7170, 7221 or 7202. They can also be reached via email to PBFamilyMatters@sodexogov.co.uk

Urgent concerns should reported through the main switchboard - call 01733 217500 and hold until you are connected to the operator.

Complaints and general correspondence

Complaints can be submitted to PBgeneralenquiries@sodexogov.co.uk, emails will be acknowledged but complaint responses can take up to 5 working days. All other correspondence will be answered within 20 working days.

Please note, this email address is monitored Monday to Friday during office hours only. It is not monitored out of hours or at the weekend.

Visits

Click here for information on visits.

Careers

For information on careers please visit our careers page

 

Find out more about Sodexo Justice

See all of our job vacancies in Sodexo Justice

Ministry of Justice logo

Details about all prisons across England and Wales are available on the Ministry of Justice website.

Media enquiries

For all media enquiries, please call 020 7404 0110 or email press.office@sodexo.com.

This number and email is for journalists' enquiries only.

This email address should not be used for queries regarding resident welfare, property or visits. If you have a concern regarding an individual please refer to the information above on resident welfare.